Reviews & reputation for operators: the site contact reads before they call
Letting a crew into your home is an act of trust, and site contacts don't take it lightly. Before they ever dial, they read your reviews and compare them to the other operators in town. A steady stream of recent five-star reviews is the single most powerful asset an oil & gas operation has. Review & reputation automation makes sure you actually collect them.
Your work happens out in the field. Your reviews are what win the phone call.
Why great operators have thin review counts
It's almost never the quality of the work — it's that nobody asks. The job wraps, the customer is relieved, and the moment slips by. A week later an email goes ignored. Meanwhile one frustrated customer leaves a one-star that sits at the top of your profile for months, scaring off the next ten leads.
The operators who dominate local search aren't lucky — they ask every time, automatically, at the moment the customer is happiest.
How it works
How Workfloor builds your reputation
It asks at the perfect moment
The instant a job is marked complete, a one-tap review request goes out by text — while the job is fresh and the crew just wrapped.
It routes by sentiment
Happy customers land straight on your Google or Facebook page. Anyone less than thrilled is routed to you privately, so you can make it right before it becomes a public one-star.
It compounds your ranking
A consistent flow of fresh reviews signals to Google that you're active and trusted — lifting your local ranking, which feeds more calls into 24/7 Lead Response. Grab a free review link to start today.
Questions
Frequently asked questions
Right after the job is marked complete — peak relief and gratitude. You can fine-tune the timing, but immediately after is what drives the best response.
Google and Facebook are the big ones for field-service, and Workfloor supports both — plus others. You choose where to send happy customers.
It comes straight to you privately so you can make it right — turning a would-be public one-star into a resolved issue and, often, a recovered customer.