Dispatch readiness for plumbers: arrive ready, finish in one trip
The fastest way to lose money on a plumbing job is the second trip. A tech arrives, discovers it's not what they expected, doesn't have the right part, and has to come back — burning a slot, the customer's patience, and your margin. Dispatch readiness closes that gap by getting the full job to the right tech before they ever leave the shop.
A tech who arrives informed finishes in one trip. A tech who arrives guessing comes back twice.
From the call to the right tech, ready
When a job is booked through 24/7 Lead Response or triaged via Leak Triage, Workfloor packages everything it captured — the address, the real problem, the customer's history, and access notes — and routes it to the right tech based on skill and location. It writes the job to your dispatch tool so nothing gets lost in a relay of phone calls. The result: your plumber rolls up with the right parts and the right expectations, finishes the job in one visit, and leaves a customer impressed enough to leave a five-star review.
QuestionsFrequently asked questions
It matches the job to skill, availability, and location using rules you set — so specialized jobs go to the right specialist, and the nearest available tech gets routine work.
Yes — it plugs into ServiceTitan, Housecall Pro, Jobber and more, so the job and all its context land where your team already dispatches from.
Always. Workfloor sets up the ideal dispatch, but you stay in full control and can reassign any job whenever you want.