Workfloor answers every call and text, calmly triages the emergency, dispatches your tech, and books the job — so a flooded-basement call at 2am never rings out to your competitor.
Picked up on the second ring — no voicemail, any hour.
Calmly walks the homeowner through stopping the flood.
On-call tech routed with the address and details ready.
Logged in your system, confirmation texted to the customer.
What we build for plumbing
Nine systems, built around how plumbing actually works — from the 2am emergency to the five-star review. Explore any one.
Calm in a crisis
Workfloor picks up every emergency call, calmly walks the homeowner through shutting off the water to stop the damage, and dispatches your on-call tech with the address and details ready to go.
Beyond the emergency
Emergencies get you in the door. These keep the calendar — and the recurring revenue — flowing.
When a job cancels or a tech opens up, Workfloor messages your waitlist in priority order and fills the gap — so trucks stay booked, not idle.
See Cancellation RecoveryAfter a repair, Workfloor follows up to enroll the customer in a service plan — turning one-off jobs into predictable, recurring income.
See Warranty UpsellProof
Real results from real contractors. Unlock the full stories — names, numbers, and a recorded call — on a quick demo.
"We stopped missing after-hours emergencies overnight. That alone paid for the whole thing in the first month."
"The triage is shockingly good — it calms people down and gets the water shut off before my guy even arrives."
"My competitors still send emergencies to voicemail. We don't, and we're booking their floods."
Questions
Yes. It answers instantly, calmly walks the caller through shutting off the water to stop the damage, and escalates to your on-call tech with the full address and details. See Leak Triage and 24/7 Lead Response.
Yes — natural and conversational, trained on your shop's tone. Most homeowners can't tell, and it hands off to a person whenever a call needs one. Hear a sample call.
No. Workfloor works with the number you already advertise and books into the tools you already use — ServiceTitan, Housecall Pro, Jobber, Calendly and more.
They're answered just as fast, and missed calls get an automatic text-back so the lead never has a reason to call elsewhere. See Text Messaging.
Get started
See Workfloor answer, triage, and dispatch an emergency live — trained on your company, in about 20 minutes.
Get a demo